Aggressive customer and armed Hold-Up SAFETY Course

RDA High-Risk Situation Training

Developed specifically for Retail Drinks Australia, this comprehensive online course is designed to equip frontline staff with the essential skills and knowledge necessary to handle high-risk situations, including aggressive customer encounters and armed hold-ups.

This course provides practical techniques, strategies, and scenarios to empower frontline staff in effectively managing and diffusing potentially dangerous situations. The course will take 30-45 minutes and will include a mix of videos, text, and quizzes.

Got a question about this course or want to discuss a tailored course for you? Contact us at academy@kiah.com
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Don't wait until it's too late! Prioritise safety in your workplace.

Equip your people with the knowledge and skills needed to handle armed hold-ups and aggressive customer encounters effectively. 
  • Interactive Lessons: Engaging multimedia content including videos, simulations, and quizzes.
  • Real-life Scenarios: Practical scenarios based on real-world situations to enhance learning and decision-making skills
  • Flexible Learning: Accessible 24/7, allowing learners to progress at their own pace.
  • Perfect for Frontline staff members, including retail employees, customer service representatives, and security personnel, who may encounter high-risk situations in their line of work.

Enrolment Pricing

RDA Member Single Enrolment

$45*
$75

Use the code KIAHRDA at payment to receive the exclusive RDA member pricing.

*Hurry! Discounted price is only available until 31st July 2024!

RDA Member Group Enrolment

$45/user*
$55 /user   (2 - 10 users)
$50 /user   (11 - 50 users)
$45
/user   (51+ users)

Group options allow you to pre-purchase this course for your desired number of users, and flexibly enrol them at any time within 12 months from the date of purchase. 

*Hurry! Discounted price is only available until 31st July 2024!
All prices are inclusive of GST
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